Hertz Reviews | Glassdoor

Hertz Reviews

Updated September 22, 2017
3,637 reviews

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2.5
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Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
131 Ratings

3,637 Employee Reviews

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Pros
Cons
  • Poor work/life balance almost expected at smaller location (in 194 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 514 reviews)

More Pros and Cons

  1. "Mechanic (Union)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Mechanic (Automotive) in Salt Lake City, UT
    Current Employee - Maintenance Mechanic (Automotive) in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 10 years)

    Pros

    I have been with Hertz since March of 2003. I work in the maintenance department. I make over $25 an hour and $37.50 on overtime. We make on average at least $60,000 a year and some of us have even made over a $1000,000. The reason why is because of the local 222 Teamsters the Union. Other departments can make excellent $$$ if you can upsell with customers. Excellent PTO. Decent health insurance.

    Cons

    Management is very unorganized. Understaffed in a lot of departments. At times you will be forced to work a lot of hours.

    Advice to Management

    Hire more people


  2. "good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good job good atmohphere, good management

    Cons

    long hours, long days not a lot of money

  3. "Counter sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - COUNTER SALES in Maywood, IL
    Former Employee - COUNTER SALES in Maywood, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    Able to communicate with different people.

    Cons

    The managers don't listen to you


  4. Helpful (1)

    "Great, very professional, I learned a lot from my employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Springfield, MO
    Former Employee - Lead in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz full-time (More than 3 years)

    Pros

    Great upper management, company really cares about its customers, plenty of room for self based performance awards along with company benefits.

    Cons

    Company lacking funds for better vehicle quality, well maintained vehicles but other companies have newer higher end cars. Also short staffing at several locations causing tension within the staff.

    Advice to Management

    Fantastic place to work and honestly the best Job I have ever had. You treat your employees with respect and truly care about your business, customers, and employees.


  5. "need to motivate employees better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Revenue Analyst in Estero, FL
    Current Employee - Senior Revenue Analyst in Estero, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    have freedom and control over your markets

    Cons

    need to consolidate internal communication process


  6. "Hertz Houston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ABM in Houston, TX
    Current Employee - ABM in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Many opportunities to excel within the company.

    Cons

    Compensation is terrible. Hourly and bonus

    Advice to Management

    Change bonus structure


  7. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz part-time

    Pros

    Friendly work environment with just as friendly people.

    Cons

    Was unable to receive a full time position at this entry level position

  8. Helpful (16)

    "Hertz was a great place to work until they followed the wrong advice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than 5 years)

    Pros

    - Great employee benefits and discount programs
    - Genuine camaraderie amongst peers
    - Employee loyalty to the brand is unmatched
    - Great employee development programs and advancement opportunities

    Cons

    - Lack of respect for lower level employees
    - Disconnect between the field and corporate in terms of business strategy
    - Too much red-tape and bottlenecks in approval processes for anything from getting your idea promoted or ordering much-needed supplies for location
    - Lack of transparency
    - Too much reduction in force and brain drain after relocation and senior leadership turn over

    Advice to Management

    - If you have an open door policy, then practice it.
    - Be open to new ideas and don't let self-ambition blind you to what is best for Hertz.
    - Listen to your employees and enable them to realize those revenue-generating, cost savings ideas.
    - Learn from other managers' mistakes and bad decisions. Don't repeat them.


  9. "MLS driver for Hertz"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    No opinion of CEO

    I have been working at Hertz part-time

    Pros

    Easy job. Good to know people of different countries

    Cons

    Not a fixed schedule. It changes a lot. Very inestable job. Sometimes you only do 21 hrs a week.

    Advice to Management

    Please take care of your people!!


  10. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntsville, AL
    Current Employee - Customer Service Representative in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz part-time (More than a year)

    Pros

    This is a great place to learn about sales and customer service.

    Cons

    They are not linked to all of the other Hertz rental companies. This can sometimes confuse the customer.

    Advice to Management

    Keep caring about your employees.


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