Hertz Reviews | Glassdoor

Hertz Reviews

Updated December 16, 2017
3,770 reviews

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2.6
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Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
177 Ratings

3,770 Employee Reviews

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Pros
Cons
  • Poor work/life balance almost expected at smaller location (in 202 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 525 reviews)

More Pros and Cons

  1. "Enh!! It's a job..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Lake City, FL
    Current Employee - Driver in Lake City, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Weekly pay, 40 hours a week, drive new cars, meet different people, learn how to deal with various situations

    Cons

    schedules change at any time, upper management does not care, environment can be toxic if employees have been in the same position too long

    Advice to Management

    Advance people and don't keep them in the same position, it will make most who want to promote search for jobs elsewhere. Make sure everyone goes by the book, too much corner cutting.


  2. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Portland, ME
    Current Employee - Customer Service Representative in Portland, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Great and friendly coworkers fun place

    Cons

    Pay is problem company should recognized hard working people

    Advice to Management

    Should recognize the hard-working employee and be fair with all of them and treat all the same

  3. "thankful for what I learned but company shouldn't solely base promo off numbers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Hertz full-time (More than a year)

    Pros

    Sales Training, Exposure to very fast paced environment, teaches you problem-solving skills, and working in high-stress environment. Some really awesome people can work with you. Heath benefits and potential bonuses.

    Cons

    Managers only up for promotion just on making numbers, they don't care about any other manager skills. Don't care about putting you into situations where you have a ton of reservations and no cars, so you are mostly getting yelled at. Managers give little support, and office decor adds to the customer thinking that they can talk to employees as if they have no college education. Expects you clean cars while dressed in business clothes, and check tire pressure on vehicles.

    Advice to Management

    Train or give tips to new promoted branch managers please! Change office design so that customers show more respect towards employees.


  4. "Great for college Graduates to get a head start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Houston, TX
    Former Employee - Branch Manager in Houston, TX
    Recommends
    Positive Outlook

    I worked at Hertz full-time (More than 3 years)

    Pros

    Promotions based on your own hard work and sales, get to move around instead of being stuck inside the store

    Cons

    Short staff all the time, high turnover rate, may have to clean cars, hopefully you have a good hardworking manager to get you promoted, otherwise you will be stuck


  5. "Branch Manager Trainee"

    StarStarStarStarStar
    Former Employee - Branch Manager Trainee
    Former Employee - Branch Manager Trainee

    I worked at Hertz full-time

    Pros

    A great company to jump start your career.

    Cons

    Hours are way too long if you have a bad manager


  6. "ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    discounts , nice cars and fun coworkers

    Cons

    management turnover rate is high


  7. "Great company, treats employees very well, positive culture throughout."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Business Analyst in Estero, FL
    Former Employee - IT Business Analyst in Estero, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz full-time (More than 3 years)

    Pros

    The people, the job, my boss and the engagement offerings for staff across departments. I love the clubs, the gym and ERGs.

    Cons

    I dont have any cons towards the company itself. Working in IT the con is you're always at risk for outsourcing.

  8. "The future is bright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 5 years)

    Pros

    Complete cultural change
    Senior Managment Team that talks the talk and walks the walk
    Re-engergized focus on employee sand customer satisfaction
    Upgrade of all technology systems
    Collaborative work environment
    Employee discounts and benefit plans
    Executive Management that understands and cares about the business and operations
    Work Life Balance and PTO

    Cons

    I have nothing negative to say

    Advice to Management

    keep moving forward


  9. "It was amazing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than 3 years)

    Pros

    A few pros at Hertz would be they are Flexible schedules. Good compensation. Competitive. Fun. Get to meet new people.

    Cons

    Not enough cars for the busy days. It can become really stressful, a line full of people with no cars to rent.

    Advice to Management

    Always stand with your employees.


  10. "Manager in Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Set schedule, only had to work 1 Saturday a month, very easy job, was able to work with the public and had a lot of free time.

    Cons

    I would say that the only con would be that my managers were not trained in equal opportunity. They did not treat their employees fair and a lot of it was favoritism and they were unexperienced in time management.


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