Hertz Reviews | Glassdoor

Hertz Reviews

Updated May 21, 2017
3,424 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Approve of CEO
Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
44 Ratings

3,424 Employee Reviews

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Pros
  • great people, great benefits, all working towards the same goal (in 107 reviews)

  • Great management, good benefits (in 105 reviews)

Cons
  • Poor work/life balance almost expected at smaller location (in 182 reviews)

  • Expect to work really long hours if you are in finance or accounting (in 490 reviews)

More Pros and Cons

  1. "Good place if you can make it past a few years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Negative Outlook

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Employees are not micromanaged
    Flex-time as to when employees can come and leave as long as the work is done

    Cons

    Use of multiple accounting systems that are outdated.
    Not enough training given to new employees who get frustrated and end up leaving.

    Advice to Management

    Do a better job of training new employees so that they do not get frustrated and end up leaving before hitting the 2 year mark.


  2. "Location Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Manager in San Diego, CA
    Former Employee - Location Manager in San Diego, CA

    I worked at Hertz full-time (More than 3 years)

    Pros

    Great perks! Unlimited use of a car, fuel, insurance etc

    Cons

    Low pay. Low bonuses

    Advice to Management

    Reward you employees better with either raises and/or bonuses


  3. Helpful (2)

    "Long term perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Estero, FL
    Current Employee - Business Analyst in Estero, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than 5 years)

    Pros

    Great Benefits, vacation time, etc. I've been promoted on a number of occasions since joining Hertz
    My particular department has a coherent plan is making good improvements for the company

    Cons

    A lot of bureaucracy often slows down the wheels of progress. The threat of lay-offs cycles through every 6 months.

    Advice to Management

    Lose the old school mentality of being royalty because you're in an executive position. Learn how to streamline the rental process for the customer, because it is still a headache.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Counter sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tallahassee, FL
    Former Employee - Anonymous Employee in Tallahassee, FL
    Recommends
    Neutral Outlook

    I worked at Hertz part-time

    Pros

    Work Environment, No micromanaging, Very laid back job, Easy job

    Cons

    Very low pay, if the flights were delayed, so were you. There were times that i could not leave work until 4am. You have to stay an hour past the last flight arrival.


  6. "Rental Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Los Angeles, CA
    Current Employee - Customer Service Agent in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Good commission potential and benefits

    Cons

    Systematically reward top producers despite obvious disregard for customer service and ethic.

    Advice to Management

    Change the commission structure and base salary


  7. "Assistant Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Atlanta, GA
    Former Employee - Assistant Branch Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than a year)

    Pros

    Overall, decent sales and management experience. Hertz gives you a chance to move up within the company.

    Cons

    Work life balance can be poor due to lack of staff.


  8. Helpful (1)

    "Manager Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Over time always available. Great benefits. Usually co-workers willing to help/

    Cons

    Not enough training. Hard to take vacations because always short staff. Health Insurance is expensive. NO BONUS OR SALES COM.

    Advice to Management

    You all need to be more around your branches.. we never know where you are specially if we need you. You act like up to the skies.


  9. Helpful (2)

    "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS in Tampa, FL
    Current Employee - CSS in Tampa, FL
    Doesn't Recommend
    No opinion of CEO

    I have been working at Hertz (More than a year)

    Pros

    they pay on time and what they owe you

    Cons

    Mandatory overtime, I slept at the airport. sucked

    Advice to Management

    maybe jump in and help and not be concerned as much about what car your going to drive home


  10. "Customer service /managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Representative in Newark, NJ
    Current Employee - Customer Representative in Newark, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    There is definitely room to grow. Especially at the hertz local edition. The hertz local edition ensures you trained and are extremely knowledgable.

    Cons

    Management at the airport is inconsistent and does not have the same consistency with information and supportive training techniques.

    Advice to Management

    Learn to communicate with staff consistently. Have management train with HLE managers.


  11. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Bonuses, Overtime, Discounts to places

    Cons

    Management, Hours, Pay, Temporary, hard to advance


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