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Mercy Reviews
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    Mercy Reviews

    Updated June 26, 2017
    513 reviews

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    Full-time Part-time
    3.4
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    Mercy President and CEO Lynn Britton
    Lynn Britton
    146 Ratings

    513 Employee Reviews

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    Pros
    Cons

    • Upper management could explain where Mercy is going better (in 20 reviews)

    • Low pay compared to other companies and little respect from management (in 14 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (19)

      "Great place to work"

      Star Star Star Star Star
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mercy full-time

      Pros

      There are a lot of opportunities for growth, they do a lot of community outreach, and there are wonderful programs for employee assistance such as the coworker crisis fund where they help coworkers during rough times.

      Cons

      They are VERY selective in their hiring process and tend to not take chances when hiring someone.

    2. "Patient Care Tech-Rehab"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Tech in Saint Louis, MO
      Former Employee - Tech in Saint Louis, MO
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Mercy full-time (More than a year)

      Pros

      Great coworkers.
      Real TEAMwork between most of the techs on the floor.
      Most nurses were a pleasure to work with, highly competent, and really cared about the patients.
      Therapy staff is top-notch and does excellent work to help the patients achieve their highest abilities.
      Additional shifts usually available and decent shift bonus structure.
      Great place to get started on a career in healthcare if you are self motivated and a team player.
      Physically demanding, but very rewarding work.

      Cons

      Management was very disjointed. Little follow through to correct or discipline sub-par employees or those that had very bad attitudes and work ethics. They would send out numerous emails to acknowledge issues, but not do anything to actually correct them.

      Take a look at pay scales. Your Nurses and Techs talk and some were paid a VERY low wage. You can and should do better!

      Advice to Management

      This is a good place to work, but need to hold everyone to a higher standard including your supervisors.

    3. "Good hospital but needs to address some issues"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Registered Nurse, Critical Care in Springfield, MO
      Former Employee - Registered Nurse, Critical Care in Springfield, MO
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Mercy full-time (More than a year)

      Pros

      Good community involvement
      Variety of opportunities to explore in nursing
      Opportunities for advancement
      Nice facilities and equipment
      Adequate parking facilities

      Cons

      Poor salary
      Poor retention
      Constant influx of inexperienced nurses and outflow of experienced nurses
      Poor staffing management
      Reactive management style

      Advice to Management

      Think outside of the box and try a proactive approach to staffing and retention problems.
      Do something groundbreaking like adopting nurse to patient ratios.

    4. "Great"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Certified Nursing Assistant in Austin, TX
      Current Employee - Certified Nursing Assistant in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mercy full-time

      Pros

      Loved it everything about this place

      Cons

      hated nothing about this place

      Advice to Management

      Keep it up

    5. "Not a very good place to work"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Telemetry Technician in Joplin, MO
      Current Employee - Telemetry Technician in Joplin, MO
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Mercy full-time (More than a year)

      Pros

      Good pto accrual and most of the coworkers are pretty friendly. The hospital is very new and very clean. M

      Cons

      The management, and the tattoo policies. N n n n n n n n m n n n n n n

      Advice to Management

      Supervisors and managers need to be on the same page about things

    6. "Mercy Hospital PCA"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Patient Care Assistant in Springfield, MO
      Current Employee - Patient Care Assistant in Springfield, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mercy part-time (More than 3 years)

      Pros

      Co-worker clinic, pharmacy, there is a lot of room for moving around or up in the Mercy health system, they offer school tuition assistance and scholarships for different health care specialties. Some absolutely fantastic people here.

      Cons

      Patient care numbers can be overwhelming at times. And all you're offered is a healthy dose of suck it up.

      Advice to Management

      Administration needs to be more involved and in the loop with what actually happens on the floor. Not just numbers on paper.

    7. "good place to work"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Patient Access Representative Lead in Saint Louis, MO
      Current Employee - Patient Access Representative Lead in Saint Louis, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mercy full-time (More than a year)

      Pros

      Great company, good benefits and PTO
      Good people and culture to work in.

      Cons

      Slow advancement, pay could be better

    8. "Good job for the Area"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Medical Assistant in Oklahoma City, OK
      Former Employee - Medical Assistant in Oklahoma City, OK
      Recommends

      I worked at Mercy full-time (More than a year)

      Pros

      They provide comprehensive benefits, although they could be expensive at times. I was able to get braces on the Orthodontic Insurance plan that cost 8 dollars a apy period but covered 2,000 dollars of my braces. They have a lot of connections to the community so I was able to row and go to various events as an employee of the company.

      Cons

      Even in-network health-plans cost over 100 dollars a pay period. Christmas bonus was 25 dollars and it was put into our paychecks so it was heavily taxed. Could at times be very difficult to get time off.

      Advice to Management

      Overall better treatment of the employees on the little things like bonuses and time off.

    9. "Only if you're desperate!"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director of Marketing in Oklahoma City, OK
      Current Employee - Director of Marketing in Oklahoma City, OK
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Mercy full-time (More than a year)

      Pros

      It's a paycheck. Bathrooms have toilet paper, running water and paper towels. Cafeteria has good food. Water fountains work most of the time.

      Cons

      Poor management from the executives to the unit managers
      Contradictory management direction
      Constantly changing policies and practices
      Operate on a shoestring budget for patient care but company executives get paid bank!

      Advice to Management

      Please leave and let someone do your job who cares more about employees and patients!

    10. "Supply Chain Inventory Coordinator II"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Supply Chain Inventory Coordinator in Washington, MO
      Current Employee - Supply Chain Inventory Coordinator in Washington, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mercy full-time (Less than a year)

      Pros

      The culture, diversity and a common goal of providing excellent patient care as a team.

      Cons

      It can be a lean environment with staffing, so some of the work can pile up.

      Advice to Management

      Keep up with the values of Mercy! They are truly helping continue the mission of Catherine Mcauley.

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