Mercy Reviews | Glassdoor

Mercy Reviews

Updated June 26, 2017
513 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Mercy President and CEO Lynn Britton
Lynn Britton
146 Ratings

513 Employee Reviews

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Pros
Cons
  • Upper management could explain where Mercy is going better (in 20 reviews)

  • Low pay compared to other companies and little respect from management (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (19)

    "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time

    Pros

    There are a lot of opportunities for growth, they do a lot of community outreach, and there are wonderful programs for employee assistance such as the coworker crisis fund where they help coworkers during rough times.

    Cons

    They are VERY selective in their hiring process and tend to not take chances when hiring someone.


  2. "Patient Care Tech-Rehab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech in Saint Louis, MO
    Former Employee - Tech in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy full-time (More than a year)

    Pros

    Great coworkers.
    Real TEAMwork between most of the techs on the floor.
    Most nurses were a pleasure to work with, highly competent, and really cared about the patients.
    Therapy staff is top-notch and does excellent work to help the patients achieve their highest abilities.
    Additional shifts usually available and decent shift bonus structure.
    Great place to get started on a career in healthcare if you are self motivated and a team player.
    Physically demanding, but very rewarding work.

    Cons

    Management was very disjointed. Little follow through to correct or discipline sub-par employees or those that had very bad attitudes and work ethics. They would send out numerous emails to acknowledge issues, but not do anything to actually correct them.

    Take a look at pay scales. Your Nurses and Techs talk and some were paid a VERY low wage. You can and should do better!

    Advice to Management

    This is a good place to work, but need to hold everyone to a higher standard including your supervisors.


  3. "Good hospital but needs to address some issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse, Critical Care in Springfield, MO
    Former Employee - Registered Nurse, Critical Care in Springfield, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mercy full-time (More than a year)

    Pros

    Good community involvement
    Variety of opportunities to explore in nursing
    Opportunities for advancement
    Nice facilities and equipment
    Adequate parking facilities

    Cons

    Poor salary
    Poor retention
    Constant influx of inexperienced nurses and outflow of experienced nurses
    Poor staffing management
    Reactive management style

    Advice to Management

    Think outside of the box and try a proactive approach to staffing and retention problems.
    Do something groundbreaking like adopting nurse to patient ratios.


  4. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant in Austin, TX
    Current Employee - Certified Nursing Assistant in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time

    Pros

    Loved it everything about this place

    Cons

    hated nothing about this place

    Advice to Management

    Keep it up


  5. "Not a very good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telemetry Technician in Joplin, MO
    Current Employee - Telemetry Technician in Joplin, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    Good pto accrual and most of the coworkers are pretty friendly. The hospital is very new and very clean. M

    Cons

    The management, and the tattoo policies. N n n n n n n n m n n n n n n

    Advice to Management

    Supervisors and managers need to be on the same page about things


  6. "Mercy Hospital PCA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Assistant in Springfield, MO
    Current Employee - Patient Care Assistant in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy part-time (More than 3 years)

    Pros

    Co-worker clinic, pharmacy, there is a lot of room for moving around or up in the Mercy health system, they offer school tuition assistance and scholarships for different health care specialties. Some absolutely fantastic people here.

    Cons

    Patient care numbers can be overwhelming at times. And all you're offered is a healthy dose of suck it up.

    Advice to Management

    Administration needs to be more involved and in the loop with what actually happens on the floor. Not just numbers on paper.


  7. "good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Access Representative Lead in Saint Louis, MO
    Current Employee - Patient Access Representative Lead in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    Great company, good benefits and PTO
    Good people and culture to work in.

    Cons

    Slow advancement, pay could be better


  8. "Good job for the Area"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Oklahoma City, OK
    Former Employee - Medical Assistant in Oklahoma City, OK
    Recommends

    I worked at Mercy full-time (More than a year)

    Pros

    They provide comprehensive benefits, although they could be expensive at times. I was able to get braces on the Orthodontic Insurance plan that cost 8 dollars a apy period but covered 2,000 dollars of my braces. They have a lot of connections to the community so I was able to row and go to various events as an employee of the company.

    Cons

    Even in-network health-plans cost over 100 dollars a pay period. Christmas bonus was 25 dollars and it was put into our paychecks so it was heavily taxed. Could at times be very difficult to get time off.

    Advice to Management

    Overall better treatment of the employees on the little things like bonuses and time off.


  9. "Only if you're desperate!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Marketing in Oklahoma City, OK
    Current Employee - Director of Marketing in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    It's a paycheck. Bathrooms have toilet paper, running water and paper towels. Cafeteria has good food. Water fountains work most of the time.

    Cons

    Poor management from the executives to the unit managers
    Contradictory management direction
    Constantly changing policies and practices
    Operate on a shoestring budget for patient care but company executives get paid bank!

    Advice to Management

    Please leave and let someone do your job who cares more about employees and patients!


  10. "Supply Chain Inventory Coordinator II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Inventory Coordinator in Washington, MO
    Current Employee - Supply Chain Inventory Coordinator in Washington, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time (Less than a year)

    Pros

    The culture, diversity and a common goal of providing excellent patient care as a team.

    Cons

    It can be a lean environment with staffing, so some of the work can pile up.

    Advice to Management

    Keep up with the values of Mercy! They are truly helping continue the mission of Catherine Mcauley.


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