Mercy Reviews | Glassdoor

Mercy Reviews

Updated December 6, 2018
732 reviews

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3.4
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Mercy President and CEO Lynn Britton
Lynn Britton
233 Ratings

Employee Reviews

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Pros
Cons
  • "Upper management does not seem to care about their current workers" (in 27 reviews)

  • "Really low pay makes it incredibly hard to stay" (in 18 reviews)

More Pros and Cons

  1. Featured Review

    "This company cares about it's employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Center Technician in Saint Louis, MO
    Current Employee - Senior Service Center Technician in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    Work environment is adjusted to your liking; ability to work from home; medical benefits and company perks are nice.

    Cons

    Depending on what department you work for, you may have a different experience in what you are allowed to do and what you are not allowed to do.

    Advice to Management

    Definitely keep doing what you are doing because it works. Mercy's mission statement alone proves what it is about.


  2. "MT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercy full-time

    Pros

    Helping Others, 401K match, hours

    Cons

    Lack of leadership, was told I could sell my PTO when I quit then I could not

  3. "Communications SRV Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Associate in Springfield, MO
    Current Employee - Communications Associate in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy part-time

    Pros

    Mercy is a faith-based organization who really cares about ALL people including patients and employees.

    Cons

    I work nights and don't have time to go to church on Wednesday and Thursday evenings.

    Advice to Management

    I have no advice for management. They do an awesome job!


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Acc in Washington, MO
    Current Employee - Patient Acc in Washington, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    Great work /family life ratio

    Cons

    They are more money focused than should be


  5. "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy part-time

    Pros

    I loved the management and the people I work with!

    Cons

    No job is perfect but I love working for Mercy!


  6. "er tech"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy part-time

    Pros

    great place to work for growth

    Cons

    there is nothing bad about this empoyer


  7. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercy full-time

    Pros

    Many different areas to try

    Cons

    Something make it hard to grow within

  8. "Financial Counselor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy full-time

    Pros

    The benefits were great with Mercy.

    Cons

    Poor Pay
    Management wasn't great
    The office environment was stressful


  9. "Pediatric Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Saint Louis, MO
    Current Employee - Registered Nurse in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    Atmosphere, empathy, patient population, work conditions

    Cons

    Lower compensation, higher Peds nurse : patient rations than independent Children's hospitals despite challenging acuity.

    Advice to Management

    Safe nurse to patient ratios will decrease turnover and increase patient satisfaction


  10. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Saint Louis, MO
    Former Employee - Staff RN in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy full-time (More than 10 years)

    Pros

    Many excellent doctors, nurses, RTs, and support staff.

    Cons

    Favoritism by management. Management & corporate preach the "Mercy Spirit" but do not practice it when it comes to employees.

    Advice to Management

    Give credit where credit is due (ie. long employment history with no disciplinary action). If an employee suddenly has a change from their typical performance and long standing dependability, ask them what's going on? Maybe they've found themselves in an abusive relationship and you'll be the only person they'll confide in, if you cared enough to ask. (Before you fire them and they find themselves being a victim of attempted murder two months later.) Practice what you preach. Reverence. Compassion. Care. Mercy.
    Maybe if you did, ask and care instead of simply disciplining and not bothering to show any compassion, they'd have the courage to get out before their child had to witness their mom nearly killed by an abusive partner. Maybe.