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    Mercy Reviews

    Updated October 14, 2018
    711 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Mercy President and CEO Lynn Britton
    Lynn Britton
    228 Ratings

    711 Employee Reviews

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    Pros
    Cons

    • "Upper management does not seem to care about their current workers" (in 27 reviews)

    • "Really low pay makes it incredibly hard to stay" (in 18 reviews)

    More Pros and Cons
    1. Featured Review

      "This company cares about it's employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Service Center Technician in Saint Louis, MO
      Current Employee - Senior Service Center Technician in Saint Louis, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mercy full-time (More than a year)

      Pros

      Work environment is adjusted to your liking; ability to work from home; medical benefits and company perks are nice.

      Cons

      Depending on what department you work for, you may have a different experience in what you are allowed to do and what you are not allowed to do.

      Advice to Management

      Definitely keep doing what you are doing because it works. Mercy's mission statement alone proves what it is about.

    2. "RN"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at Mercy part-time

      Pros

      They invest in their employees to make them better.

      Cons

      The con is not Mercy but the fall of healthcare in general, Mercy is doing a good job navigating this.

      3. Join the Mercy team
      See Our Latest Jobs

    3. "RN"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - RN in Springfield, MO
      Current Employee - RN in Springfield, MO
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Mercy full-time (More than 10 years)

      Pros

      Good benefits compared to other local hospitals

      Cons

      Will not negotiate pay but simply places in a tier based on experience (ie: 5-10 years)

      Advice to Management

      Work on ways to retain employees

    4. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Specialty Account Coordinator in Springfield, MO
      Former Employee - Specialty Account Coordinator in Springfield, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Mercy full-time (More than 5 years)

      Pros

      Ability to work from home in certain positions, benefits, coworker clinic, and pretty good mgmt.

      Cons

      Pay is no where near competitive to other employees with the same positions.

      Advice to Management

      Compare salaries to the market and pay so you are competitive with other similar employees.

    5. "Great Company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Mercy full-time

      Pros

      The culture there is very positive and patient focused.

      Cons

      Benefits are comparable to similar hospitals in the area.

    6. "Poor management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Mercy full-time (More than 10 years)

      Pros

      Faith based ministry. Great co workers. Love my patients. Wonderful community to provide care to patients and a good place to live. Available technology

      Cons

      Salary below national average expectations of management are unreasonable with support given. Short staffed. Unqualified upper management. Top heavy upper Management. They continually watch numbers to make money, seem to want to meet numbers rather than putting patients first. The message is give patient care after making money.

      Advice to Management

      Go back to values when the sisters ran the hospital. Patients first employees first and then money will come. Treat all employees with respect they deserve and not like workers bees

    7. "Great Environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Mercy part-time

      Pros

      Good opportunities for advancement. Everyone was nice and willing to help.

      Cons

      High turnover rate in the transport department

    8. "Below Average Starting Point"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Supply Technician in Ada, OK
      Current Employee - Supply Technician in Ada, OK
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Mercy full-time (Less than a year)

      Pros

      Christian/Catholic ministry with faith based values. Open expression of faith and prayer encouraged. Decent health, vision and dental benefits.

      Cons

      Hourly wages far behind the national average. Overall leaving co-workers overworked, underpaid and burnt-out over a short period of time.

      Under-qualified management more interesting in throwing team members under the bus when conflict arises, then ethically approaching conflict resolution through honest and transparent communication.

      Due to below average wages, HR holds onto bad apples within management roles, knowing the difficulty of finding other interested candidates.

      Career advancement within ministry a very slow process, if not hired on at an already competitive wage. Typically Mercy provides a 1-2% bump in salary yearly, meaning wages don't keep up with the national inflation rate and cost of living each year.

      If one is a tobacco or nicotine user it will cost them $75 per pay period extra, compared to those who don't use tobacco products. This can be a burdensome fee for those making below 23k per year.

      Advice to Management

      It is much more effective to be a leader than a boss.

      Inspire those on your team to rise higher and go the extra mile because you want to see them succeed, not because you want to cover your tail if tasks are not completed.
      Don't ever talk down to those who work on your team, as though they are less successful or knowledgeable.

      Remember that some of your team members may only make half as much financially per year as you, but are expected to complete all of the footwork in daily tasks, which naturally become physically and emotionally taxing.

      Personally show them appreciation in unique ways because you want to, not because corporate says you should from time-to-time.

    9. "Mercy Pharmacy"

      StarStarStarStarStar
      Current Employee - Pharmacy Technician in Saint Louis, MO
      Current Employee - Pharmacy Technician in Saint Louis, MO

      I have been working at Mercy full-time (Less than a year)

      Pros

      Good hours. No nights past 6 pm

      Cons

      Poor morale. Immature people. Retail.

      Advice to Management

      Grow up

    10. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sleep Technologist in Rogers, AR
      Current Employee - Sleep Technologist in Rogers, AR
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Mercy full-time (More than a year)

      Pros

      Does not require a degree
      work 3 12 hour shifts and then your off
      night shift dif

      Cons

      You work overnights
      You deal with a wide variety of patients, some very angry

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