Mercy Reviews | Glassdoor

Mercy Reviews

Updated October 14, 2018
711 reviews

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3.5
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Mercy President and CEO Lynn Britton
Lynn Britton
228 Ratings

711 Employee Reviews

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Pros
Cons
  • "Upper management does not seem to care about their current workers" (in 27 reviews)

  • "Really low pay makes it incredibly hard to stay" (in 18 reviews)

More Pros and Cons

  1. Featured Review

    "This company cares about it's employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Center Technician in Saint Louis, MO
    Current Employee - Senior Service Center Technician in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    Work environment is adjusted to your liking; ability to work from home; medical benefits and company perks are nice.

    Cons

    Depending on what department you work for, you may have a different experience in what you are allowed to do and what you are not allowed to do.

    Advice to Management

    Definitely keep doing what you are doing because it works. Mercy's mission statement alone proves what it is about.


  2. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Mercy part-time

    Pros

    They invest in their employees to make them better.

    Cons

    The con is not Mercy but the fall of healthcare in general, Mercy is doing a good job navigating this.

  3. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN in Springfield, MO
    Current Employee - RN in Springfield, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercy full-time (More than 10 years)

    Pros

    Good benefits compared to other local hospitals

    Cons

    Will not negotiate pay but simply places in a tier based on experience (ie: 5-10 years)

    Advice to Management

    Work on ways to retain employees


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Account Coordinator in Springfield, MO
    Former Employee - Specialty Account Coordinator in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercy full-time (More than 5 years)

    Pros

    Ability to work from home in certain positions, benefits, coworker clinic, and pretty good mgmt.

    Cons

    Pay is no where near competitive to other employees with the same positions.

    Advice to Management

    Compare salaries to the market and pay so you are competitive with other similar employees.


  5. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy full-time

    Pros

    The culture there is very positive and patient focused.

    Cons

    Benefits are comparable to similar hospitals in the area.


  6. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Mercy full-time (More than 10 years)

    Pros

    Faith based ministry. Great co workers. Love my patients. Wonderful community to provide care to patients and a good place to live. Available technology

    Cons

    Salary below national average expectations of management are unreasonable with support given. Short staffed. Unqualified upper management. Top heavy upper Management. They continually watch numbers to make money, seem to want to meet numbers rather than putting patients first. The message is give patient care after making money.

    Advice to Management

    Go back to values when the sisters ran the hospital. Patients first employees first and then money will come. Treat all employees with respect they deserve and not like workers bees


  7. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Mercy part-time

    Pros

    Good opportunities for advancement. Everyone was nice and willing to help.

    Cons

    High turnover rate in the transport department

  8. "Below Average Starting Point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Technician in Ada, OK
    Current Employee - Supply Technician in Ada, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mercy full-time (Less than a year)

    Pros

    Christian/Catholic ministry with faith based values. Open expression of faith and prayer encouraged. Decent health, vision and dental benefits.

    Cons

    Hourly wages far behind the national average. Overall leaving co-workers overworked, underpaid and burnt-out over a short period of time.

    Under-qualified management more interesting in throwing team members under the bus when conflict arises, then ethically approaching conflict resolution through honest and transparent communication.

    Due to below average wages, HR holds onto bad apples within management roles, knowing the difficulty of finding other interested candidates.

    Career advancement within ministry a very slow process, if not hired on at an already competitive wage. Typically Mercy provides a 1-2% bump in salary yearly, meaning wages don't keep up with the national inflation rate and cost of living each year.

    If one is a tobacco or nicotine user it will cost them $75 per pay period extra, compared to those who don't use tobacco products. This can be a burdensome fee for those making below 23k per year.

    Advice to Management

    It is much more effective to be a leader than a boss.

    Inspire those on your team to rise higher and go the extra mile because you want to see them succeed, not because you want to cover your tail if tasks are not completed.
    Don't ever talk down to those who work on your team, as though they are less successful or knowledgeable.

    Remember that some of your team members may only make half as much financially per year as you, but are expected to complete all of the footwork in daily tasks, which naturally become physically and emotionally taxing.

    Personally show them appreciation in unique ways because you want to, not because corporate says you should from time-to-time.


  9. "Mercy Pharmacy"

    StarStarStarStarStar
    Current Employee - Pharmacy Technician in Saint Louis, MO
    Current Employee - Pharmacy Technician in Saint Louis, MO

    I have been working at Mercy full-time (Less than a year)

    Pros

    Good hours. No nights past 6 pm

    Cons

    Poor morale. Immature people. Retail.

    Advice to Management

    Grow up


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sleep Technologist in Rogers, AR
    Current Employee - Sleep Technologist in Rogers, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercy full-time (More than a year)

    Pros

    Does not require a degree
    work 3 12 hour shifts and then your off
    night shift dif

    Cons

    You work overnights
    You deal with a wide variety of patients, some very angry


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