Customer Service Team Member applicants have rated the interview process at Whole Foods Market with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Team Member roles take an average of 19 days to get hired, when considering 43 user submitted interviews for this role. To compare, the hiring process at Whole Foods Market overall takes an average of 13 days.
Common stages of the interview process at Whole Foods Market as a Customer Service Team Member according to 43 Glassdoor interviews include:
One on one interview: 30%
Background check: 24%
Group panel interview: 16%
Phone interview: 12%
Skills test: 7%
Presentation: 5%
Personality test: 3%
Other: 1%
IQ intelligence test: 1%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Whole Foods Market (Atlanta, GA) in Jul 2017
Interview
I interviewed at an opening store, so it was a huge group interview. We did icebreakers and several group activities, while the store's leadership observed us and would ask questions about our activities. We also did interview questions, but it was set up like speed dating so everyone was in a circle and would be asked one question before moving on to the next team leader.
- Received a phone call from the customer service team leader
- Interview conducted is open space with another team leader
- Second Interview with Assistant Store Manager (same day)
- Continued Interview with the team leader (same day)
- Interview lasted about an hour
Interview questions [1]
Question 1
- What is free range?
- What is non GMO?
- What is gluten free?
I applied online. The process took 2 days. I interviewed at Whole Foods Market in Mar 2018
Interview
applied on indeed
got a call the next day for an in-person interview
I interview first with the customer service assistant team leader who asked a few questions like
“Why do you want to work here?”
“What can you bring to this company”
I was also asked if I could name 3 kinds of apples..
I was asked to come back the next day to meet the team leader and they asked me maybe 4 questions and I was offered the job. Super easy, nothing crazy when applying for customer service