Customer Care Coordinator - Anonymous employee Hilton Employee Review

5.0
Apr 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being able to block off up three separate blocks per day to work (I.e. 5-7 am , then 10am- 2 pm, and a final 5pm-7 pm if they're available) allows me great flexibility to get things done and come back to the phones each time refreshed and ready to help customers.

Cons

It can take some getting used to scheduling yourself weekly and making sure you're filling your obligated hours in the correct shift and the correct amount of weekend hours.

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