Decent money when scheduled; Old facility and a franchised Hilton owned by a company that mismanages it. - Banquet Server Hilton Employee Review

3.0
Feb 20, 2014
Recommend
CEO approval
Business Outlook

Pros

You can make decent money as a server, especially over the summer. I liked most of the people I worked with, including my managers.

Cons

When it's slow, though, you don't get scheduled much, and seniority plays a huge role in scheduling. It's a Hilton in name only. The hotel is franchised and is actually owned by First Hospitality Group. They own a number of different hotels in the Chicagoland area. Their overall management of the facility could use quite a bit of work.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers and employees, Hilton family pricing

Cons

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay Excellent team environment Great benefits

Cons

Difficult managers at times Hard-work doesn’t seem to be paid off

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