Not bad if you don't plan to make a career of it - Reservation Sales Agent Hilton Employee Review

2.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, you make your own schedule. Great co-workers. Great employee discount. Have the option to trade hours with other agents to accommodate your schedule.

Cons

Management doesn't care about their people, they believe in the three strikes you're out rule. It doesn't matter the circumstances. Work at home agents are encouraged to come onsite for activities, but it's not worth it, they don't care. I would only recommend working from home with Hilton if you are attending school and need a part-time job.

Explore other reviews about Hilton

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay Excellent team environment Great benefits

Cons

Difficult managers at times Hard-work doesn’t seem to be paid off

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