Service Interview Questions | Glassdoor

Service Interview Questions

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When you experienced a tough customer, how did you handle him or her?

4 Answers

I calmed the person down by letting them vent.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

Pretend I need to buy a pen, and your company sells pens. Why should I buy your pen?

3 Answers

What do you consider exceptional customer service?

3 Answers

What is your idea of reasonable turn around time for a project?

3 Answers

How would you deal with screaming customers or stressful environments?

7 Answers

If a patient has 2 diet orders, which one do you give him?

2 Answers

I was given a piece of clothing (I think it was a cardigan) and was asked to assume that I was on a call with a customer, and I had to describe the cardigan.

1 Answer

We simulated a tech support call.

1 Answer

How do you handle a difficult customer situation?

1 Answer

How do you coach and incentivize people with a limited budget to be the very best they can be for themselves and for the company?

1 Answer
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