Service Interview Questions | Glassdoor

Service Interview Questions

41,104

Service interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

When you experienced a tough customer, how did you handle him or her?

4 Answers

I calmed the person down by letting them vent.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

Pretend I need to buy a pen, and your company sells pens. Why should I buy your pen?

2 Answers

What do you consider exceptional customer service?

2 Answers

How would you deal with screaming customers or stressful environments?

2 Answers

What is your idea of reasonable turn around time for a project?

3 Answers

How would you peform an SSH connection between these two PCs. I can't give you any information on these PCs, just do it.

4 Answers

I was asked how do I deliver a "no" to the customer when they are expecting and demanding a "yes" answer.

1 Answer

How do you coach and incentivize people with a limited budget to be the very best they can be for themselves and for the company?

1 Answer

conflict customer service question. Give a time where you disagreed with a customer, where they escalated the problem or concern. What was the conflict? How did you resolve the solution? What could you have done better?

1 Answer

How do you handle a difficult customer situation?

1 Answer
110 of 41,104 Interview Questions