Representative Interview Questions | Glassdoor

Representative Interview Questions

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When you experienced a tough customer, how did you handle him or her?

4 Answers

I calmed the person down by letting them vent.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

Describe a time where you failed, then came back to succeed

3 Answers

What do you consider exceptional customer service?

2 Answers

How would you deal with screaming customers or stressful environments?

2 Answers

What salesforce product would you sell and how would you sell it?

3 Answers

Give me an account in which you lost the business and what you learned from this situation

1 Answer

Tell me about a time when you went above and beyond the call of duty and how you exceeded their expectations. Not just met them, but exceeded.

1 Answer

If one of your customers said no to your product what would you do to convince them otherwise?

1 Answer

Tell about the time when you had to sale a product to someone who didn't know you.

1 Answer

How would you handle one of us (the managers) coming up and telling you to do something that you completely disagree with and think there is a better way to handle the situation?

2 Answers
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