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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,144 technical support interview questions shared by candidates
Whats the difference between an API and a SDK
What port do you change for email? What is the difference between a private and public ip address? How would you handle an irate customer. When is a time you went above and beyond for a customer.
I have reviewed your resume but would like to ask you to begin by giving me an overview of your education as they relate to this position and why you are interested in this position. Please elaborate on your project listed on your resume. What were your major responsibilities in that ? Did you made the project? If yes then tell what you have done in the project ?
Tell about yourself
Are you ready to stand the work pressure ?
How would you handle a situation where there is no clear solution to a problem
Past job experience how would u handle difficult customer
You work on 60th floor of 100 story building. You walk into your office and find a bomb sitting on your desk. It reads 90 seconds and is counting down. What do you do?
1.) For which Post you are applying? Just say Technical Support Executive, or If you are applying for any Voice Process say applying for a Voice Process, or If applying for a Back-end Process then say for back-end, and If you don't know then say Applying for any suitable opening for me, never say I don't know. 2.) Why did you left the previous organization? and Why do you want to join IBM.
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