Technical support Interview Questions

No need to apologize. It was my first video interview also. But I do not want to ruin the experience for you, be sure to have your resume handy and be prepared to answer questions about user interfaces and how to copy and paste. Very simple stuff you should be fine no need to worry

Thanks k

Thanks! Interview went great! They called me a hour after to offer me to move on with the process

When you filled out your Application on Kelly Connect's website did any of you get to the end of the assessment for your time zone and have it say something about a high volume of applications being submitted and that they would be in touch or to keep checking back for the available appointment times? I filled out more apps under a different email to test and those apps just got to the logi serv (sp?) website and automatically said "Assessment Passed" o.0 I am just worried because the first time I attempted the typing test it just immediately proceeded to next section after 20 seconds.

I had the interview and they said they would contact within 24 hours to go within the hiring process. Does that mean I would get it or because I didn't get it on the spot, I Was turned down! Thanks!!!

I'm not sure what that means, but they will contact you to let you know

Okay, so they definitely will let me know than? Did you get an answer automatically?

You will find out either way. It took them 3 days to tell me no thank you

Seattle

Success

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Provide the best solution available to you to help alleviate the issue. If you have access to SMEs then get their opinion first. After providing the solution you have on hand, speak to others who are knowledgeable about the topic (SMEs, Vendors, Folks from other appropriate organizations), and research online to find a better more sustainable solution to the problem. Throughout the process be sure to communicate the issue and challenges to the appropriate managers and user community for clarity, feedback, and possible assistance.

Was there a panel that interview y'all and did y'all feel comfortable

It was 2 people that actually interviewed me took turns asking questions

Was the drug test urine or hair follicle? Was it at the work location or offsite ?

I would keep calm because it is obviously a fake bomb. Bombs with big countdown displays only happen in the movies.

Yes training is poor, and I worked a few weeks before posting this.