"Sales advisors are often the first experience a client has with a company and need to have excellent interpersonal skills. Employers want to know about previous sales experience, ability to work in a team, and how familiar you are with their product. The ideal candidate will be able to comfortably assist customers and ultimately sell the product, so come with an enthusiastic attitude and a strong background on the product being sold."
I was taken into another room with a phone where the manager "called" me and I was told to role play and try to sell TDS products. It was very difficult because I didn't know the products and basically had to just make stuff up. They also expect you to know top down selling
Top down selling is where you start with the most expensive product and offer everything they sell then back off if the person says no.