Job Summary

Responsible for managing and developing quality systems across the manufacturing and cultivation facility. Responsible for reviewing and uploading testing COAs. Initiate communications with the testing lab regarding upload errors or necessary revisions. Responsible for performing compliance label verifications, as needed, to ensure all information is included and correct. Occasionally, assists in performing finished good counts and inspections on finished products, when the Quality Assurance Technician needs support. Reviews of customer complaints and safety incident reports. Implements documentation, training or new processes, as necessary, to address and prevent defects. Responsible for promoting a safe work environment and ensuring corrective and preventative measures are taken to minimize workplace incidents. Manages the onsite safety incident reporting system.

Essential Duties & Responsibilities

Safety Compliance:
Ensure all safety processes comply with federal, tribal, state and local regulations. Monitor safety incidents and near misses. Manage each facility’s SDS binder for accuracy and completeness.

Quality Assurance & Control:

Review production documentation as it relates to quality and compliance. Assist in quality investigations and implementation of corrective actions or process changes. Reviews customer complaints and collaborates with department leaders to prevent future complaints.

Data Entry & Accuracy
May assist in ensuring all cannabis inventory data is entered into the METRC/Acumatica system promptly and accurately. Perform audits and METRC/Acumatica entries, when needed. Enter COA data into Excel reports. Analyze and share accurate complaint data. Establish quality incident tracking and monitor operations for quality and food safety adherence.

Troubleshooting & Technical Support:
Aid other departments in better understanding and using equipment within production to maintain high quality standards. Brainstorm with higher management to problem solve quality and safety issues that arise.

Training & Support:
With the support of the Compliance & Quality Director, provide training to facility team members toward best practices and meeting quality and compliance standards. Ensure that all staff are knowledgeable.

Reporting:
Generate and submit quality reports to Compliance & Quality Director, as required. Maintain records for internal purposes and audits.

Skills

• Extensive experience with test automation frameworks such as Selenium WebDriver, TestNG, JUnit, Cucumber (BDD), and scripting languages including Python, JavaScript, C#, Bash (Unix shell).
• Strong knowledge of mobile testing on Android and iOS platforms using tools like Appium or similar frameworks.
• Proficiency in API testing involving RESTful APIs using Postman or SoapUI; familiarity with SOAP web services architecture.
• Hands-on experience with database management systems such as MySQL, Microsoft SQL Server, Oracle PL/SQL or MongoDB for data validation and analysis.
• Deep understanding of SDLC methodologies including Agile (Scrum), Waterfall; experience working within DevOps environments integrating Jenkins or GitLab CI/CD pipelines.
• Skilled in analyzing complex systems through data analysis techniques; capable of conducting root cause analysis to identify underlying issues efficiently.
• Familiarity with version control systems like GitHub, GitLab; experience managing code repositories in SVN or TFS environments.
• Knowledge of performance testing tools such as LoadRunner; ability to perform system stress tests ensuring application robustness under load.
• Strong troubleshooting skills combined with excellent attention to detail; capable of identifying issues at both functional and technical levels across diverse systems.
• Effective communication skills for collaborating with developers, business analysts, product owners, and stakeholders during all phases of testing lifecycle. Join us as a Quality Assurance Manager where your expertise will elevate our software quality standards! We value innovation-driven professionals eager to shape the future of our products through meticulous testing practices and continuous improvement initiatives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

Education:
High school diploma or equivalent required. An Associate or Bachelor’s degree in a related field (biological sciences, inventory management, etc.) is required.

Experience:
At least 1 year of experience working with METRC or other cannabis tracking systems is required. Previous experience in inventory management, compliance, or the cannabis industry is required.

Cannabis Industry Knowledge:
Strong reading comprehension to become familiar with state-specific cannabis laws, regulations.

Certification:
OSHA, ServSafe, METRC

Proficiency with Outlook and Excel is essential. Experience with other software systems is a plus.

Knowledge & Skills

Language Skills

Ability to read and interpret documents such as safety rules, SOPs, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to consistently count accurately is a must.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• To perform this job successfully, an individual should have knowledge of Database software; Internet software; Inventory software; Spreadsheet software and Word Processing software.
• Knowledge of the principles, practices, procedures, techniques, laws, regulations pertaining to cultivation of cannabis and tribal and public policy.
• Knowledge of and ability to follow and apply the policies and procedures of the White Earth Cannabis Code, and Waabigwan Mashkiki LLC.
• Knowledge of cultivation or cannabis products.
• Strong attention to detail.
• Strong planning and multi-tasking skills.

Certificates / Licenses / Registration / Requirements

• Must be twenty-one (21) years or older.
• Able to pass background check and drug screening (Alcohol & Cannabis not tested).
• Able to maintain strict confidentiality.
• Future certifications may be required.
• Must fully meet the licensing requirements of the White Earth Medical Cannabis Control Board and be licensed to dispense medical cannabis according to the rules and regulations promulgated by the White Earth Medical Cannabis Control Board, in accordance with the White Earth Medicinal Cannabis Code.
• EEO with Native American Preference.
• A Drug Free Workplace – Tests for alcohol and illegal drug use may be required prior to and during employment. Background Checks performed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to stand; sit; walk; use hands and fingers, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to talk, hear, taste or smell. The employee is occasionally required to sit or stand for extended periods of time. The employee may occasionally lift and/or move up to 50 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may be exposed to wet and/or humid conditions and risk of radiation. The employee is potentially exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate.

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave

Application Question(s):

• We are an EEO employer that offers Native American Preference. Are you either an enrolled tribal member or a descendant and do you request consideration under this preference? Documentation will be required.

Ability to Commute:

• Mahnomen, MN 56557 (Preferred)

Work Location: In person