Good place to work at to get some experience - Customer Specialist Best Buy Employee Review

4.0
Mar 15, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work if you want to interact with people on a minute by minute basis and get to be able to reap the benefits of having some smart people around you. Most employees at Best Buy are easy to hang out with and are very down to earth. Management did a good job of picking people who will fit well together.

Cons

Some of the people just are not that smart and think they are all that. Management could definitely improve upon training employees across all departments before throwing them into those departments because there are a lack of people. There could also be some type of small rewards/competitions between departments since there is no commission.

Explore other reviews about Best Buy

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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