Best Buy, great people, needs reality check on prices. - PCHO Senior Best Buy Employee Review

4.0
Apr 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Varies from box to box but I would say the people. People come and go but I can honestly say the management is very involved. There are a lot of people who find their main concern to be the customers experience and this leads to a great operating model. When the customer centricity model is actually reached it is a great success but often is left on the wayside shortly after discussing the importance in order to reach monetary goals.

Cons

Paper thin margins do not lead to growth. It leads to pressure and turns customers away. We all know that BBY is a business and trying to make money. But marking up cables and junk is just going to lead the customers to buy the big tickets instore and the rest online.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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