Not exactly a professional place. - Phone Operator Best Buy Employee Review

2.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay. A ton of training. Benefits.

Cons

Extremely negative co-workers that will start drama at the drop of a hat. Even the advice they give is “Don’t talk- it will be misconstrued later; no matter what”. If your own co-workers are telling you that as part of the work culture; that’s not good. This isn’t high school. This is the reason for the high-turnover. Negativity from your own team on top of the angry customers does not promote a healthy environment. A team is supposed to have your back, not there to take turns with the customer in throwing knives at it. A lot of people who likes to brush off work to another person than to actually do their job. Not enough hours. Sure- the pay is great, but not if you don’t have the hours to back it up. Sometimes (a lot of the times) you won’t get a break on a 8+ day. So bring food with you if you can and keep it on your person.

Explore other reviews about Best Buy

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

See reviews by: Helpful|Rating|Date|All