The worst job I've ever had - Customer Service Specialist Best Buy Employee Review

1.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Getting paid substantially more than everyone who had already been working there 1 year+, chill laid-back environment, people are nice enough

Cons

The management and employees were so disorganized. From the moment I was hired I have had very little to no direction or training. I spent 3 days 4 hours each day watching training videos about how strict the company is and what to do if someone is treating a co-worker inappropriately etc. etc. and when I get onto the sales floor it is nothing like the environment I was expecting from the training videos. Everyone talks crap about everyone, no one would train me or help me, I would clock on and stand in one spot behind the customer service counter until my shift was up. There is no structure in this company. The employees made no effort to get to know me or build a relationship with me.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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