Job Summary:

As part of the Asset Management team, the Software Maintenance Engineer will be working with both custom-built legacy and state-of-the-art applications to support the needs of a wide variety of customers across the studio space. These include the ordering, creation, safe-keeping, and the transport/delivery of film, television, and music assets around the globe. As a member of the Production Support Team within Asset Management, the Software Maintenance Engineer will be responsible for understanding the core functionalities of the systems in the portfolio, build tools to aid in the management and support of the systems, and serve as the escalation for high level production support tickets and requests. As such, the Software Maintenance Engineer's primary functions will be to develop support tools, help resolve high level support issues, address defects, and maximize up-time for the entire portfolio. This role will also have the opportunity to mentor and coach junior members of the team. The successful candidate must be a great communicator, team player, and creative problem solver. The successful candidate will be expected to be up to date on the happenings in the software development community, passionate about what they do, and connected to the open-source community.

Duties and Responsibilities:

• Develop and expand on administrative and production support tools

• Troubleshoot production support problems and work on their resolution

• Troubleshoot and resolve defects

• Manage software deployments

• Follow coding guidelines and best practices when coding a solution

• Design, implement, and unit test backlog items for legacy applications

• Partner with various teams to identify ways to maximize system up-time and make system optimizations

• Write technical documentation

• Follow agile practices

Required Qualifications:

• Minimum 3years of experience as a Software Engineer

• Expert knowledge of JavaScript, Java, .Net, SQL, MongoDB, APIs and messaging services

• Expert in supporting and debugging applications in JavaScript (NodeJS, React), Java, SQL and MongoDB, and knowledge of a scripting language (Perl, Python or Ruby)

• Experience with working on applications in Linux-, Windows-and Cloud-based platforms

• Strong analytical problem-solving skills, organizational skills and attention to detail

• Basic understanding of networking principles, fast file-moving technologies/protocols (Aspera and Signiant products), on-premise storage/mapping, and cloud-based storage solutions (specifically AWS S3)

• Proactive work style with the ability to work autonomously

• Excellent verbal and written communication skills, ability to explain and document the systems to their diverse audiences

• Ability to work effectively and cooperatively in a fast-paced environment while working collaboratively with team members across multiple disciplines

• Experience using version control systems (Git, Subversion, etc.)

Preferred Qualifications :

• Solid understanding of various deployment tools and processes (Docker, etc.)

• Basic understanding of information security principles

• Knowledge of asset management and transport system functionality

• Able to comfortably multitask and context switch frequently

• Able to make important decisions when given incomplete and conflicting information

• Highly self-directed, being able to both manage and (re)prioritize the multiple, concurrent, and competing challenges, issues, ambiguities, and contradictions that sometimes occur during the creation of software solutions in a rapidly changing environment

• Good interpersonal and relationship building skills

The pay range that the employer in good faith reasonably expects to pay for this position is $34.88/hour - $54.50/hour. Our offered benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.