Customer Service Representative - Customer Service Representative Amazon Employee Review

4.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Benefits for overall employment. Hours are flexible except on the holidays and high seasons. Co-workers are friendly and open minded.

Cons

Lack of management motivation. There seems to be a lacking in communication and guidelines for customer service representatives. Also, lacks work environment locations.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, low stress, nice customers

Cons

Not guaranteed shift availability for any given week

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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