Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged Employer

      Amazon reviews

      Resolution Specialist - Resolution Specialist Amazon Employee Review

      3.0
      Jun 25, 2025
      Resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros I see is the brand name now.

      Cons

      It was a great experience since 2018, However the leadership was change in 2024, since then the environment is more like a domestic call center. They are least worried about being customer centric or employee centric and employee satisfaction, mental health.

      Explore other reviews about Amazon

      5.0
      Jun 12, 2026
      Human resources business partner hrbp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great room for growth, amazing learning opportunities for early career

      Cons

      Problems don't get fixed quickly. Red tape, but you can work through it.

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
      See reviews by: Helpful|Rating|Date|All
      Related searches: Amazon jobs | Amazon salaries | Amazon benefits | Amazon interviews | Amazon conversations
      Amazon reviewsAmazon Resolution Specialist reviewsAmazon review