About Us

We are a Salesforce consulting firm specializing in delivering tailored solutions for clients in the healthcare industry. Our mission is to empower organizations through innovative Salesforce implementations that optimize workflows and enhance user experiences.

About the role

We are seeking a Senior Salesforce Developer to lead the development and integration of Health Cloud, Data Cloud, Experience Cloud, and Service Cloud Voice solutions, with a strong emphasis on Epic development and complex system integrations.

Key Responsibilities:

Solution Architecture & Development

• Design, develop, and optimize Salesforce Health Cloud, Experience Cloud, Data Cloud, and Service Cloud Voice implementations.
• Architect secure and scalable data models, leveraging Salesforce Person Accounts, Household Data Models, and FHIR/HL7 standards.
• Develop custom LWC components, Apex triggers, and batch processes for complex automation and front-end enhancements.
• Optimize Service Cloud Voice integrations, implementing omnichannel routing and AI-powered automation with Amazon Connect.
• Implement Data Cloud (Customer Data Platform) strategies for real-time data ingestion, identity resolution, and segmentation.
• Configure and customize Experience Cloud portals, enabling seamless patient and provider interactions.
• Develop custom EHR integrations with Epic via API-based frameworks, including FHIR, HL7, and MuleSoft middleware.
• Experience working with AWS.

Integration & Data Management

• Design and develop high-performance APIs and middleware solutions using Salesforce APIs (REST, SOAP, Bulk API), Platform Events, and Change Data Capture (CDC).
• Implement Event-Driven Architectures using Pub/Sub, Platform Events, and Streaming APIs for real-time data updates.
• Lead cross-platform data integrations, including Salesforce Data Cloud, MDM solutions, and external healthcare data sources.
• Manage ETL processes using tools like MuleSoft, Informatica, Talend, and Salesforce Connect.
• Optimize data security and compliance in alignment with HIPAA, HITRUST, and GDPR regulations.

Development Operations & Performance Optimization

• Establish CI/CD pipelines using Salesforce DX, Git, Jenkins, and automated testing frameworks (Apex Tests, Selenium, Jest for LWC).
• Perform code reviews, performance tuning, and debugging using Salesforce logs, Apex Replay Debugger, and SOQL optimization techniques.
• Implement Salesforce Shield Encryption and Field Audit Trail to ensure compliance with healthcare data protection policies.
• Lead DevOps strategies for metadata management, version control, and deployment automation.

Collaboration & Technical Leadership

• Work closely with Salesforce Technical Architects, Business Analysts, and Product Owners to translate business requirements into technical solutions.
• Provide mentorship to junior developers and ensure adherence to Salesforce development best practices.
• Document solution designs, technical specifications, and integration architectures.
• Conduct knowledge transfer sessions to upskill internal teams and ensure long-term maintainability of solutions.

Qualifications

Salesforce Development & Customization

• 5+ years of hands-on enterprise Salesforce development experience, including custom development for Health Cloud, Data Cloud, Experience Cloud, and Service Cloud Voice.
• Expert-level proficiency in Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce Flows.
• Strong experience with OmniStudio (FlexCards, OmniScripts) and Declarative Development for Experience Cloud and Service Cloud solutions.
• Deep understanding of Service Cloud Voice architecture and integration with Amazon Connect and Einstein AI chatbots.
• Expertise in Data Cloud (CDP) implementation, data ingestion, data modeling, and identity resolution strategies.
• Proven Salesforce Certifications

Integration & Middleware Expertise

• Proven track record in Salesforce-Epic integration, leveraging FHIR, HL7, and MuleSoft APIs.
• Experience integrating Salesforce with third-party systems, including EHRs, Contact Centers, and Data Warehouses.
• Hands-on experience with Salesforce External Objects, Platform Events, and Change Data Capture (CDC) for real-time data flows.

DevOps & Performance Tuning

• Strong knowledge of Salesforce DevOps tools: Salesforce DX, GitHub, Jenkins, Copado, Gearset.
• Experience with unit testing frameworks for LWC and Apex, ensuring high test coverage and maintainability.
• Proficiency in Salesforce Shield, Event Monitoring, and Health Cloud compliance configurations.

Certifications (Preferred)

• Salesforce Health Cloud Consultant
• Salesforce Experience Cloud Consultant
• Salesforce Certified Data Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Financial Services Cloud Consultant
• Salesforce Platform Developer II
• Salesforce Application Architect or System Architect