Macy's reviews

3.3

50% would recommend to a friend

(31,072 total reviews)
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Tony Spring

60% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and friendly team environment. Flexible scheduling, especially helpful for students or part-time workers. Opportunities to cross-train in different departments. Great employee discount. Clear expectations and training for new hires. Fast-paced atmosphere keeps the workday engaging.

Cons

Busy seasons (like holidays) can be overwhelming at times Like most retail jobs, there can be pressure to meet sales or credit goals

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Macy's Response
11mo
We appreciate you taking the time to share your positive experience as a Sales Associate. Thank you!
4.0
Jun 16, 2026

macys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount and Flexible schedules

Cons

Dealing with difficult customers regularly

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Macy's Response
9h
We're happy to hear about your positive experience! Thank you for taking the time to share your review with us!
Viewing 1 - 3 of 31,072 Reviews

Glassdoor has 32,685 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.